Phone Ticketmaster on their UK customer services contact number 0333 321 9999 to book a ticket for an upcoming music concert or to query any delays if it is currently out for delivery.
Ticketmaster allows customers to purchase tickets for music concerts and comedy events that are held throughout the United Kingdom online. The company acts as an agent that connects customers to the clients that are hosting the event meaning that you can book a ticket for a variety of shows from a single outlet.
Customer Services – 0333 321 9999
Call Ticketmaster UK on their customer service telephone number 0333 321 9999 to discuss a recent order made on the online ticket outlet. For instance, if you have bought a physical rather than e-ticket from Ticketmaster then you can ask the representative for the estimated delivery time of your ticket. In addition to offering live ticket delivery updates, the representative can instruct callers how to check the details of an existing order if they cannot find their confirmation email. You can also phone Ticketmaster for instructions for cancelled and altered events, or if your concert has changed venue.
You should also get in touch with a representative from the outlet for troubleshooting assistance if you are having a technical issue with the website. The Ticketmaster representative will when the website has crashed due to an overloaded server when popular tickets go live. Callers can also update their account details over the phone meaning that they can update their delivery address even if you have an existing booking from the site. Get in touch to enquire about the returns process if you are no longer able to attend the event you have booked a ticket for. However, if you are unable to receive a refund then you may be able to use the Ticketmaster resale site to sell on a ticket.
Call Costs and Contact Hours
Ticketmaster uses a 03 contact number meaning that all calls will be charged the same standard per-minute rate as any other local call made from a UK mobile or landline telephone. However, you may also be able to contact the customer service department for free if you have any inclusive free minutes that have been offered by your telephone network service provider as part of your monthly tariff deal. The Ticketmaster customer service team is available 7 days a week, during the opening hours of 9am-8pm Monday to Friday and 10am-4pm on weekends.
Make a Complaint
If you would like to make a formal letter of complaint about the service you have received on the website or if your ticket has not arrived in time for your event then you should write to their London postal address: Ticketmaster, 2nd Floor Regent Arcade House, 19-25 Argyll Street, London, W1F 7TS, United Kingdom.