HMRC Contact Number: 0843 504 7177

Contact HMRC’s general enquiries team by calling this contact number 0843 504 7177 which is charged at 7p per minute plus access charge, or phone their main phone number 0300 200 3300 which is charged at local rate.

Unfortunately HMRC do not offer a freephone 0800 or 0808 helpline, therefore either of these two numbers are your best option for calling them. Furthermore if you have unused free minutes on your mobile phone courtesy of inclusive minutes on your contract or tariff you can use them to call HMRC’s 03 number effectively as a free phone call!

Phone HMRC’s advisors by calling their mobile-friendly contact number 0300 200 3300 or call their main general enquiries helpline 0843 504 7177. HMRC, formerly known as Inland revenue, is the main tax office in the UK regulating income tax, self-assessment tax, national insurance contributions amongst other important tax matters. HMRC also regulate child benefit payments in the UK thus you should call 0300 200 3300 if you need to notify HMRC of a change in circumstances which mean your child is no longer eligible for these payments, such as if they have left home or full-time education.

HMRC Complaints

As result of administrative errors or incompetence you can sometimes be unfairly taxed or a member of staff may treat you poorly when you are making an enquiry, therefore you may wish to register an official complaint to HMRC. You should therefore phone 0300 200 3300 or 0843 504 7177 if you want to make a complaint to HMRC about a member of staff or their services. If your complaint specifically relates to your income tax or self-assessment taxation please write to HMRC using this postal address:

PAYE and Self Assessment Complaints,
HM Revenue and Customs,
BX9 1AB,
United Kingdom.

Alternatively if your complaint is about your National Insurance contributions or if you are an employer and you feel you or your staff are being unfairly taxed please send a letter of complaint to this postal address:

NIC and EO Complaints,
HM Revenue and Customs,
BX9 1AA,
United Kingdom.

If you have a serious complaint about HMRC then please write to their London office using the following postal address:

HM Revenue and Customs,
PO Box 64353,
London,
EC3P 3AW,
United Kingdom.