Contact Ernest Jones by calling their freephone customer service number 0800 458 1066 for information about any upcoming sales, for recommendations before buying new rings, watches and bracelets or to check the validity of a promotional code when activating an online discount.
Freephone Customer Services – 0800 458 1066
You should phone Ernest Jones on their freephone customer service number 0800 458 1066 to ask for the dates of an end-of-season promotion or Christmas sale before placing an order on their online store. For instance, you may be able to save money when buying designer rings, watches and necklaces when making a purchase during an Ernest Jones promotional period. By the same token, many websites list discount codes for Ernest Jones customers and you can contact the customer service department directly to check the validity of any of these offers before making your order. Alternatively, shoppers can ask for sizing information or a link to a sizing guide if they are unsure which ring to buy for both themselves or a loved one. However, you may prefer to ask for the address of your closest high street branch of Ernest Jones in order to try on a piece of jewellery in person.
You should also phone the Ernest Jones customer service department 0800 458 1066 for product care information as the jewellery specialist can both detail the best way to polish an expensive product and provide over-the-phone instructions with tasks such as replacing the battery of a watch. Alternatively, you are advised to contact Ernest Jones if you are unsure whether you will be able to return an unwanted item in line with the jeweller’s refund policy. Additionally, if you would like to claim a refund but have lost your sales receipt or confirmation email, you should call the customer service department to discuss the best course of action.
Ernest Jones Call Costs
The Ernest Jones customer service department uses a freephone 0800 contact number meaning that you will be able to get in touch completely free of charge from both UK mobile and landlines. Furthermore, the UK number can be contacted during the standard working week as their opening hours are 9am-5.30pm Monday to Friday, 9am-1pm Saturdays, with lines closed on Sundays and UK Bank Holidays.
Email Ernest Jones
However, if you are unable to contact Ernest Jones customer services during their telephone opening hours, will also be able to make their enquiries via email when writing to the following address email@example.com.