Contact the UK Amazon customer service department by calling their freephone phone number 0800 496 1081 discuss your Prime subscription store or to ask for a refund for a particular online order.
Amazon Customer Services – 0800 496 1081
You can phone Amazon on their freephone customer services contact number 0800 496 1081 to discuss an issue with an order made on their online store. For instance, an advisor can tell you what to do if you have made an order has not arrived by its estimated delivery date or can provide assistance if you have bought an item by mistake. You should also use this number to ask for the tracking number of a recent order so that you can monitor the progress of an item that is currently out for delivery. Callers may also wish to join Amazon Prime over the phone once they have discussed the cost of an annual subscription and made their first payment. Alternatively, you may wish for help signing up to the service online or can even ask to cancel your Prime membership before your 30 days free trial expires.
You can also phone the Amazon customer service department to discuss their returns policy if you have received a faulty item and would like to send back your order in order to claim for a full refund. Moreover, the advisor will be able to provide technical support if you are unable to sign into your Amazon account or if there is an issue with an Amazon device such as the Echo or Fire tablets.
Kindle Enquiries – 0800 496 2449
Amazon has a separate department for enquiries relating to Kindle e-readers and you should all the following freephone contact number 0800 496 2449 to report an issue with your device. Callers can also ask for help when transferring an e-book from Amazon cloud to their device. Callers can use the Kindle enquiries number to request a refund if they have changed their mind about an e-book order but will have a limited time to return a book after purchase.
Amazon Call Costs and Times
Both the Amazon customer service and Kindle helplines run freephone 0800 contact numbers meaning that all calls will be completely free of charge from UK mobiles and landline telephones. Moreover, you can contact the company during the opening times of their UK call centre, which are 6am-12am Monday to Sunday.
Amazon Phone Numbers
|Amazon Department||UK Contact Number||Opening Hours|
|Amazon Customer Services||0800 496 1081||6am-12am, Monday to Sunday|
|Kindle Enquiries||0800 496 2449||6am-12am, Monday to Sunday|
Online Help Centre
Alternatively, you may be able to find troubleshooting support for your enquiry online as Amazon Online Help Centre provides solutions and tutorials for common issues and frequently asked questions.